Privacy Policy

This is the privacy policy of Moersleutel Craft Brewery for the website www.moersleutel.com.

Moersleutel Craft Brewery cares greatly about your privacy. We exclusively process data that we need for (improving) our services, and carefully handle all information gathered about you and your usage of our services. Your data is not shared with third parties for commercial goals. This privacy policy applies to the use of the website and the services provided by Moersleutel Craft Brewery. The starting date for the validity of these terms and conditions is 16/09/2020, with the publication of a new version the validity of all previous versions is canceled. This privacy policy describes what information about you is collected by us, what this data is used for and with whom and under what conditions this data could be shared with third parties. We also explain to you how we store your data, how we protect your data against misuse and what rights you have regarding the personal data you provide us. If you have any questions about our privacy policy, please contact our privacy contact person, you will find the contact details at the end of our privacy policy.

Below you can read how we process your data, where we save it, what security techniques we use and to whom the data is visible.

General purpose of data processing

We use your data with the purpose of providing you with our webshop orders. This means that the goal of processing this data stands in direct relation to the assignment or task that you offer us. We do not use this data for (addressed) marketing purposes.

Automatically collected data

Information automatically gathered by our website is processed with the sole purpose of providing you with and/or to further improve our services. This information (for instance your IP address (anonymized), web browser and operating system) is not personal information.

Cooperation in tax and criminal investigation

In some cases, we may be obligated by the government to a lawful duty of sharing your information with the purpose of assisting in a fiscal or criminal investigation. In such cases, we are forced to comply and assist, but will, based on lawful possibilities, offer objection.

Retention periods

We store your data for as long as you are a client with us. This means that we maintain and keep your client profile until you make it known to us that you no longer desire to use our services. Such a message also functions as a request to be forgotten. We are required to keep invoices with your (personal) information due to relevant administrative obligations, this information is safely stored for as long as the relevant term for these obligations has not yet passed. Personnel no longer has access to your client profile and any documents made because of your assignment or task.

Webshop

WordPress & Woocommerce

Our webshop has been developed using WordPress software. Personal data gathered with the use of our website and services is shared with WordPress. WordPress requires access to these details to offer (technical) support. They will not use this data for any other purposes. WordPress has an obligation, based on the agreement we have with them, to take necessary precautions and security measures when it comes to your personal data. WordPress is a certified processor of credit card information. WordPress uses cookies to gather technical information about the use of the software. No personal data is gathered and/or stored. WordPress maintains the right to internally share the gathered data to improve its own services. WordPress does not store your data for longer than allowed by the legal terms. The EU/US Privacy shield applies, it is possible that your data is processed In the United States.

E-mail and mailing lists

Office365

For our regular business email, we use the email services of Office365. This party has implemented fitting technical and organisational measures to prevent misuse, loss or corruption of your data. Office365 does not have access to our mailbox and we treat our email-traffic confidentially.

Mailerlite

When you subscribe to our mailing list we add you in our database that we host with Mailerlite. This data is used to send you relevant mailings, but only the mailings you signed up for (mailing list).

Payment processors

Mollie

For concluding and processing (part of) our payments in our webshop we use the payment provider Mollie. Mollie processes your name, address and residence information. They also process payment information such as your bank account number or credit card number. Mollie has implemented fitting technical and organisational measures to protect your personal data. Mollie retains the right to use your personal (anonymized) information to further improve their services and, within this context, share it with third parties. All the aforementioned guarantees in regard to the protection of your personal data are also applicable to any services by Mollie that uses third parties. Mollie does not store your data any longer than the instalments permitted by the appropriate legal grounds.

Transport and logistics

SendCloud

If you place an order with us it is our responsibility to have your order successfully delivered to you. For the delivery we use the services of SendCloud. For a successful delivery it is important that we share you name, address and residential details with SendCloud. They uses this information with the sole purpose to carry out the agreement of delivery. In case of hiring subcontractors, they will share said information with these parties.

Marketing

Google Ads & Meta

Moersleutel shop collects certain information from and about its users 3 ways: directly from our Web Server logs, the user, and with Cookies. When you visit our webshop, we may track information to administer the site and analyze its usage for the purpose of serving our visitors and customers better.

This webshop uses Google Ads conversion and Facebook Pixel tracking features on certain pages. If you contact us online, the destination page will have code on it that will help us understand the path you took to arrive on that page.

We use Google Ads remarketing codes to log when users view specific pages or take specific actions on a website. This allows us to provide targeted advertising in the future.

Your rights

Based on valid Dutch and European law you, as a concerning party, have certain rights when it comes to personal data that is processed by or on behalf of us. Below you may find an explanation of these rights and how you, as a concerning party, can invoke these rights. In principle to prevent abuse we only send invoices and copies of your data to e-mail addresses that you have made known to us. Should you wish to receive this data on another e-mail address or for instance per mail we will ask you to identify yourself accordingly. We maintain an administration of concluded requests, in case of a request to be forgotten we will maintain an administration of anonymized data. You receive all invoices and copies of data in files that are structured in a machine-readable format Based on data classifications that we use within our system. At all times you maintain the right to lodge a complaint with Autoriteit Persoonsgegevens if you suspect that we mistreat or misuse your personal data.

Right of inspection

At all times you maintain the right to view the data we process that has a relation or may be reducible to your person. You may request such a viewing to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, a copy of all data with an added overview of processors managing this data while also mentioning the categories under which we store this data.

Right to rectification

At all times you maintain the right to have the data we process that has a relation or may be reducible to your person be adjusted. You may request such an adjustment to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, a confirmation that the data has been adjusted.

Right to restriction of processing

At all times you maintain the right to limit the data we process that has a relation or may be reducible to your person. You may request such limiting to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, a confirmation that the processing of your data is limited until you chose to cancel said limitation.

Right of transferability

At all times you maintain the right to request for the data we process that has a relation or may be reducible to your person be processed by a third party of choice. You may send in such a request to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, your (personal) invoices or copies of data that we, or third parties on behalf of us, have processed. It is highly likely that in such a case we can no longer offer our services to you for we can no longer guarantee the previous data safety.

Right of objection and other rights

At all times you maintain the right to object to the processing done by us, or on behalf of us by third parties, of your personal data. In case of such an objection we will immediately cease all processing of your data while your objection is being investigated and handled. In case of a justified objection we will return all invoices and/or copies of personal data that we, or third parties on behalf of us, have processed up until that point and cease processing thereafter. You also maintain the right to not be subject of automated decision-making processes or profiling. We process your data in such a way that this right does not apply. Should you believe that this right does apply then we ask you to reach out to our contact in charge of privacy matters.

Privacy policy changes

At all times we maintain the right to alter our privacy policy. This page however always displays the most recent version of our privacy policy. Should a new privacy policy have consequences for the ways in which we process recently gathered data in regard to your person, then we will notify you of this via e-mail.

Company details

Address: Moersleutel Craft Brewery, Diamantweg 9, 1812RC Alkmaar, The Netherlands

Phone: (072) 531-6793

Email: info@moersleutel.com

Contact person: Margreet Zomerdijk