Information and resources

Shipping & Returns

Shipping

We ship global. The shipping costs per region are:

CountriesShipping costs:Shipping cost by spending >100 euroFree shipping minimum order value:
Netherlands6,50 Free65.00
Belgium,
Germany
8,85 Free65,00
Austria,
Bulgaria,
Croatia,
Czech Republic,
Denmark,
France,
Hungary, 
Ireland,
Italy,
Luxembourg,
Poland,
Portugal,
Romania,
Slovakia,
Slovenia,
Spain
15,80
excluding VAT. VAT is calculated per country
7,90
excluding VAT. VAT is calculated per country
150
Estonia,
Finland,
Greece,
Latvia,
Lithuania,
Malta,
Norway,
Sweden,
Switzerland,
United Kingdom
20,66
excluding VAT. VAT is calculated per country
12,40
excluding VAT. VAT is calculated per country
250
 Rest of the world0-5 kg
5-10 kg
10-21 kg 
50,00
80,00
105,00
 
    

If you have any questions, please contact our support at webshop@moersleutel.com

United Kingdom

Please note that order to the UK might be held by Customs and you may have to pay an additional fee since their new regulations since August 1st 2023.
For more information check: https://www.gov.uk/goods-sent-from-abroad/tax-and-duty

  

Pick-Ups

If you would like to pick up your order, that can be done at the brewery, the day after you placed your order (on weekdays).

Pick up location

Your order will be ready and waiting for you at: Fluorietweg 12D, 1812 RR, Alkmaar, The Netherlands

 

Returns

We almost can’t believe it, but if you’re not fully satisfied with your order, or if there’s something wrong, you can return it. Please contact us at info@moersleutel.com before you do so we help you out.

Return conditions

We accept returns that are within the following conditions:

  • The item(s) are returned within 14 days after the package was received.
  • The item(s) are in the same condition as you received them.
  • The item(s) are not worn, washed or used.
 

Returning address

If the previous conditions are met you can send your order back to:

  • Moersleutel Craft Brewery – Fluorietweg 12D, 1812 RR, Alkmaar, The Netherlands
 

Shipping costs for returned packages are not covered.

12.4

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