Shipping & Returns

 

Shipping

We ship anywhere in the world. The shipping costs per location are:

Countries Shipping costs: Shipping cost by spending >100 euro Free shipping minimum order value:
Netherlands 7,25  Free 65
Belgium,
Germany
8,85  Free 65
Austria,
Bulgaria,
Croatia,
Czech Republic,
Denmark,
France,
Hungary, 
Ireland,
Italy,
Luxembourg,
Poland,
Portugal,
Romania,
Slovakia,
Slovenia,
Spain
15,80
excl. VAT. VAT is calculated per country
7,90
excl. VAT. VAT is calculated per country
150
Estonia,
Finland,
Greece,
Latvia,
Lithuania,
Malta,
Norway,
Sweden,
Switzerland,
United Kingdom
20,66
excl. VAT. VAT is calculated per country
12,40
excl. VAT. VAT is calculated per country
250
Rest of the world 0-5 kg
5-10 kg
10-21 kg
50
80
105
If you have any questions, please contact our support at webshop@moersleutel.com

Abroad

Please note that orders abroad might be held by your local customs and you may have to pay an additional fee. This is different per country.

Pick-Ups

If you would like to pick up your order, that can be done at the brewery, the day after you placed your order (on weekdays).

Pick up location

Your order will be ready and waiting for you at: Fluorietweg 12D, 1812 RR, Alkmaar, The Netherlands

Returns

We almost can’t believe it, but if you’re not fully satisfied with your order, or if there’s something wrong, you can return it. Please contact us at info@moersleutel.com before you do so we help you out.

Return conditions

We accept returns that are within the following conditions:

    • The item(s) are returned within 14 days after the package was received.
    • The item(s) are in the same condition as you received them.
    • The item(s) are not worn, washed or used.

Returning address

If the previous conditions are met you can send your order back to:

    • Moersleutel Craft Brewery – Fluorietweg 12D, 1812 RR, Alkmaar, The Netherlands

Shipping costs for returned packages are not covered.

Find our FAQ

Other questions?

We’ve covered a lot of questions in our Frequently Asked Questions.
Still not answered? Send us an email to webshop@moersleutel.com and we’ll help you as soon as possible.